Business and private letters 2.
The main kinds of business letters are:
- inquiries, first inquiries and requests for offers
– replies to offers,
– orders, order confirmations
- advice of dispatch,
– complaints, replies to complaints
The business letter should contain these parts:
The head of letter – It includes the company’ s name, its address, telephone and fax numbers and E-mail. It may also include the company’s emblem or trademark.
The address of the receiver – address writing is quite different in the United Kingdom / the USA / and in the Czech republic. The number of the house comes before the name of the street in Great Britain.
If the letter is to be delivered to a certain person or department in the firm, we write Attention Mr…, Attention Sales Department under the address. The address on the envelope is written in the same way .
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